Terms Of Service
Effective Date: May 28th, 2025
Last Updated on: May 28th, 2025
These Terms of Service (“Terms of Service”, “Agreement” or “ToS”) describe the terms under which I Want That t/a TPS API (“we”, “our” “us”) provides a user access to and use of TPS API (“you”, “your”, “yourself” or “user”). By accessing and/or using TPS API, a) You agree to be bound by these ToS and acknowledge having read the privacy policy located at https://tpsapi.com/privacy_policy (“Privacy Policy”), (b) You warrant to Us that you are 18 years of age or older and competent to enter into this Agreement; and (c) in the event you are entering into these ToS on behalf of any entity/company or its group, you possess the requisite authority to bind such entity/company or its group to this ToS. If you do not agree to these terms, you should immediately cease using TPS API.
1. Definitions
In these Conditions, the following terms shall have the meanings set out below:
"API" — shall mean any application programming interface conducted to render Services under these Terms.
"API Token" — shall mean and include the credentials used to authenticate and authorize the user (or their users) to access their resources via the API service we offer.
"Client" — the entity stated in the Order Form that has ordered a Service from the Company.
"Company" — means I Want That Ltd T/A TPS API of Kemp House, 152-160 City Road, London, EC1V 2NX (IWT).
"Conditions" — I Want That Ltd's standard ToS as set out in this document.
"Contract" — shall mean a contract between the Company and the Client formed in accordance with clause 2.2 below and subject at all times to the Conditions, pursuant to which the Company has agreed to supply the specified Services to the Client.
"Data/Database" — records of businesses or consumers containing information pertaining to the subject matter such as names, addresses, telephone numbers and fax numbers.
"Fee" — the fee stated in the Order Form + VAT (where applicable) to be paid by the Client in relation to the Services.
"Intellectual Property Rights" — means (i) patents, copyright, database rights and rights in trademarks, designs, trade secrets, know-how and confidential information, and all intellectual property rights of whatever nature (whether registered or unregistered); (ii) applications for registration, and the right to apply for registration, for any of these rights; and (iii) all other equivalent or similar forms of protection, in each case existing anywhere in the world.
"Input" — refers to the Customer Data that is submitted by the user to TPS API.
"Number Validation" — means the service of checking the connectivity status of a landline, mobile or fax telephone number with a view to establishing if that number is still active and connecting.
"Order Form" — the Company's standard Order Form completed either by email, fax or online, which will remain at all times subject to these Conditions and on which any Order for the Services or any part thereof must be made, and which will when either (i) signed by the Company or (ii) confirmed by the Company or (iii) acted upon by the Company, together with these Conditions, constitute a Contract.
"Output" — refers to any output generated and returned to the user, as applicable, by TPS API, based on any Input submitted.
"Owner" — means the party sending the Confidential Information.
"Recipient" — means the party receiving the Confidential Information.
"Screening" — a method of checking telephone, fax, email or address records against the appropriate suppression registers such as the Telephone Preference Service (TPS), Corporate Telephone Preference Service (CTPS) and Fax Preference Service (FPS) in order to identify which of the numbers submitted to us by the client are present on one or more suppression register.
"Services" — such of the following services as are specified in the Contract: (a) a Screening Service as provided on www.tpsapi.com and integrated with Third Party applications such as Google Sheets™, Zapier and other similar applications (b) a Landline Telephone Number Validation or (c) a Mobile Telephone Number Validation.
2. Conditions Applicable
2.1 These Conditions shall apply to all contracts for the supply of any Services or any part thereof by the Company to the Client to the exclusion of all other terms and conditions, including any terms and conditions which the Client may purport to apply or include under any purchase order, confirmation of order, telephone conversations, verbal agreements, emails or similar communications. These Conditions do not constitute an offer for sale or supply of any products or Services.
2.2 No orders will be accepted by the Company unless they are submitted on an Order Form signed by or on behalf of the Client or submitted on the Company's website using the Company's Online Order Forms. No contract shall come into force between the Company and the Client until such time as the Company shall either (i) confirm the Client's order in writing by returning a copy of the Order Form to the Client signed on behalf of the Company or (ii) send a confirmation of order to the Client (including by e-mail) or (iii) commence performance (in each case, a “Contract”).
2.3 Submission of a signed Order Form or confirmed Online Order Form by the Client shall be deemed conclusive evidence of the Client's acceptance of these Conditions.
2.4 Any variation or amendment of these Conditions or the terms stated on the Order Form (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Company and expressly stated to be a variation or amendment to the same.
2.5 The Company's Responsibilities
2.5.1 The Company will provide the Client with Services conforming to the agreed criteria as specified on the Order Form.
3. Services - Delivery and Acceptance
3.1 The Company will use reasonable endeavours to deliver the Services to the Client by the anticipated timescale set out in the Contract, provided that time for delivery is not of the essence of any contract.
3.2 Any claim that the Services (or any output of the Services) delivered do not conform to those specified by the Client on the Order Form must be notified to the Company in writing within 3 working days (or the agreed period stated on the Order Form) of the date of delivery and such notice must provide full details of the alleged non-conformity. The Company shall, if it accepts such a claim after reviewing the same, as the Client's sole and exclusive remedy in respect of such claim, at the Company's option either refund a pro-rata proportion of the Fee to the Client in which event the contract shall terminate or re-perform the Services.
3.3 Your access and use of TPS API is restricted to the specified user who will be identified using the unique login information such as user name and password ("User Login") and such user login shall be used only by one individual.
3.4 TPS API is provided for your own personal use and also for commercial use. With the exception of those users with annual/monthly unlimited accounts, you may use TPS API for the purposes of accessing services for use directly for the benefit of you and/or providing services to your customers.
You agree not to (and permit any third party to):
3.4.1 license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, timeshare disassemble, reverse engineer, decompile or make TPS API available to any third party for any direct commercial benefit, other than the furtherance of your internal business purposes as expressly permitted by these ToS and Condition;
3.4.2 modify, adapt, or attempt to hack TPS API or otherwise attempt to gain unauthorized access to TPS API related systems or networks;
3.4.3 use TPS API, store or transmit sensitive personal information;
3.4.4 use TPS API, store or transmit data in violation of applicable laws and regulations, including but not limited to violation of any person’s privacy rights, laws or regulations;
3.4.5 access it for purposes of creating derivative works based on, or developing or operating products or services for third-parties in competition with TPS API;
3.4.6 use TPS API to store or transmit any content that infringes upon any person’s intellectual property rights or is unlawful, racist, hateful, abusive, libellous, obscene, or discriminatory;
3.4.7 use TPS API to knowingly post, transmit, upload, link to, send or store any viruses, malware, trojan horses, time bombs, or any other similar harmful software;
3.4.8 "crawl", "scrape", or "spider" any page, data, or portion of or relating to TPS API (through use of manual or automated means);
3.4.9 impersonate any person or entity.
3.4.10 take any action that imposes or may impose an unreasonable or disproportionately large load on our (or our third party providers’) infrastructure;
3.4.11 interfere or attempt to interfere with the proper working of TPS API;
3.4.12 bypass any measures we may use to prevent or restrict access to TPS API (or parts thereof)
3.5 We shall, upon obtaining knowledge or belief of you being in contravention of this clause, be entitled to disable your account with immediate effect.
4. Confidentiality, Copying and Intellectual Property Rights
4.1 'Confidential Information' means collectively and individually all or any document or information of any nature whether in oral, written or electronic form relating to any of the parties' businesses including, but not limited to their technology, employees, finances, data, products, services, trade secrets, processes, designs, drawings, diagrams, plans, specifications, formulae, testing procedures, computer software, reports, investigative studies, manuals, assets, costs, prices, marketing opportunities, proprietary information, know how, the terms of this Agreement and any other information or material relating to the information described above:
4.1.1 Which is disclosed by one party to the other; and/or
4.1.2 Which comes to the attention of either party during the course of the carrying out of its right or obligations under these ToS and shall include all records, copies, extracts or developments of such information in any media (whether in writing or in electronic form).
4.1.3 The following exclusions will apply:
4.1.3.1 Where such information is or becomes common knowledge without breach of these ToS by the Recipient;
4.1.3.2 Where either party can, in written or electronic form, clearly evidence as having been in receipt of such information prior to the date of the Contract; or
4.1.3.3 The Recipient obtains or has available information from a source other than the Owner; or
4.1.3.4 The information was known to the Recipient before the date of the Contract and that it was not under any obligation of confidence in respect of the information.
4.2 During the provision of any Services the parties may disclose certain information of a confidential nature to each other and wish to protect such information on the following terms:
4.2.1 The Recipient shall maintain the Confidential Information in confidence and shall exercise in relation to such Confidential Information no lesser security measures and degree of care than those which the Recipient applies or would apply to its own Confidential Information which the Recipient warrants as providing adequate protection against unauthorised disclosure, copying and use.
4.2.2 The Recipient shall ensure that disclosure of such Confidential Information is restricted to those employees and/or professional advisors of the Recipient having the need to know the same for the Purpose. Copies or reproductions shall not be made except to the extent reasonably necessary for the Purpose and all copies made shall be the property of the Owner. All Confidential Information and copies thereof shall be returned to the Owner within 14 days of the date of a written request to do so.
4.2.3 Where any Confidential Information has been provided for a specific purpose, for example where data is supplied for the purposes of Screening, the Confidential Information should be either returned or destroyed, but in all cases expunged from the systems of the recipient, once the purpose for which it was provided has been completed, notwithstanding any agreed periods between the parties to continue holding such information after the provision of the Services such as storing results of any Screening services online for future retrieval by the Client.
5. The Services
5.1 Upon provision by the Client of a Database for Screening (the input) the Company will compare the Database of numbers supplied by the Client against the appropriate suppression registers and provide back to the Client (the output) either the Clients list excluding those records that match the appropriate suppression register or the Clients full list with indicators where records match said register or some other format as agreed between the Company and the Client.
5.2 It is the Clients responsibility to supply the Database in the correct format prior to any Screening Services being performed. The Client acknowledges that failure to follow the guidelines may result in charges being levied and payable even though as a result the Screening process performed may not have successfully identified the records matching the appropriate suppression register.
5.3 If the Client submits records for Screening that have already been previously submitted, the Client acknowledges that there can still be a charge for the Screening process.
5.4 Data supplied for the purposes of Number Validation will be checked for connectivity and the results reported back to the Client.
5.5 The Client accepts that the Number Validation process has technological limitations to it and as such there may be a small margin of error in any results returned to the Client.
5.6 The Client acknowledges that the speed at which Number Validation can be processed is not within the control of the Company.
5.7 The Client acknowledges that the accuracy of any Number Validation Services is dependent on the availability and operability of the networks upon which the Number Validation is being performed. Factors outside of the control of the Company, such as severe flooding and network outages, can adversely affect the availability of the networks upon which to perform the Services reliably. The Company accepts no liability for circumstances beyond its reasonable control that may affect the performance of the Services.
5.8 Subject to your compliance with these ToS, you shall have the limited, non-exclusive and revocable license to use and access TPS API for your internal business purposes and, with the exception of monthly/annual unlimited accounts, to provide services to third parties.
Our services may provide a range of options including:
5.8.1 The ability for users to submit telephone numbers in order to ascertain whether or not they are registered on the TPS list;
5.8.2 The ability for users to submit telephone numbers in order to ascertain whether or not they are registered on the CTPS list;
5.8.3 The ability for users to submit fax numbers in order to ascertain whether or not they are registered on the FPS list;
5.8.4 The ability to colour code both telephone/fax numbers and results in accordance with whether or not the submitted number is not registered on the selected list (coloured green), registered on the selected list (coloured red) or is not a valid recognised number (coloured bright red);
5.8.5 The ability to include a column showing today's date to facilitate the date at which a number was processed using the API;
5.8.6 The ability to provide a date of registration for a number submitted using the API to indicate the date on which the submitted number became present on the list against which it is being checked.
6. Payment
6.1 In consideration of the Company's obligations and the rights granted to the Client in these Conditions, the Client will pay the Fee to the Company as provided on the Order Form. The Client shall not be entitled to make any deduction whatsoever from the Fee and shall not be entitled to assert any credit, set off or counterclaim against the Company in order to justify withholding payment of any such sum in whole or in part. The Company shall be entitled to set off any sums it may owe the Client under any contract against sums owed to it by the Client.
6.2 The Client acknowledges and agrees that even if it pays the Fee or any other amounts due to it under this Agreement via a director's or an employee's personal or corporate credit card (or if a personal guarantee is in force and invoked in respect of the Client), this will not render the transaction a consumer transaction.
6.3 Without prejudice to any other rights or remedies available to it, the Company shall be entitled to charge interest, compounded monthly, on any overdue payments at the rate of 3% above the base rate from time to time of Lloyds TSB Bank plc from the date that such payment became due until discharged in full (whether before or after any judgment). The Company also reserves the right after payment has become overdue to charge the Client a sum of up to £15 (together with VAT if payable) in respect of each reminder letter, fax or telephone call that the Company is required to send or make in order to prompt payment in respect of its costs.
6.4 The Client is responsible for the payment of VAT on any supply of goods or services by the Company pursuant to any Contract. Where any goods or services are supplied by the Company to the Client on the basis that they are exempt or zero rated of VAT, the Client agrees to indemnify and hold the Company (and its officers and employees) harmless from and against any liabilities, costs, expenses, fines, damages and other payments suffered or incurred as a result of any subsequent investigation by HM Revenue & Customs and/or any decision by HM Revenue & Customs that such supply (or any part of it) should in fact have been charged with VAT at the relevant time. The Client agrees that any such supply is made only under the proviso that the Client agrees to pay any request by the Company for the payment of VAT relating to such supplies within 7 days of receiving such demand from the Company.
6.5 The Client agrees to pay all accounts as they fall due.
7. Warranties
7.1 The Company warrants that it shall use reasonable care and skill in providing the Services.
7.2 The Company warrants to ensure that any data supplied by the Client is kept safe and secure with appropriate restricted access and security measures.
7.3 The Company accepts no liability for any damage or loss of whatsoever nature caused by any viruses or other malicious code of whatsoever nature that may be transmitted to the Client pursuant to the Company's fulfilment of a contract.
7.4 The Company gives no warranty that the Services will be error free or accurate or fit for any purpose of the Client.
7.5 To the extent permitted by applicable law, the Company disclaims all other warranties with respect to the Services, whether express or implied, including but not limited to any implied warranties relating to reasonable skill and care, quality, fitness for any particular purpose or ability to achieve a particular result.
7.6 The Client Warrants that:
7.6.1 In contracting with the Company it is dealing as a business and not as a consumer;
7.6.2 That it will pay all sums as they fall due; and
7.6.3 That it will take all reasonable precautions to protect the intellectual property rights of the Company.
7.7 The Client indemnifies the Company against all claims and proceedings arising from the Client's infringement (or alleged infringement) of the Data Protection Act, the Telephone Preference Service, the Mail Preference Service and all other applicable codes of practice by reason of the Company's possession or use of any data supplied by the Client.
7.8 As a condition of this indemnity the Company must:
a. Notify the Client promptly in writing of any claim or potential claim;
b. Make no admission relating to the claim; and
c. Allow the Client to conduct all negotiations and proceedings taking into account any representations made by the Company and give the Client all reasonable assistance (for which the Client will reimburse the Company's reasonable expenses).
8. Liability
8.1 Nothing in any contract shall limit or exclude the Company's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation.
8.2 Subject to clause 8.1, in no event will the Company be liable for any damages resulting from loss of data or use, lost profits or loss of anticipated savings (in each case whether direct or indirect), nor for any damages that are an indirect or secondary consequence of any act or omission of the Company whether such damages were reasonably foreseeable or actually foreseen.
8.3 Subject to clause 8.1, the Company's maximum liability to the Client under any contract or otherwise for any cause whatsoever, including the Company's negligence, will be for direct costs and damages only and will not in any event exceed the Fees paid by the Client in the previous 12 months. If the Client requires the Company to agree a greater level of liability than that provided in this clause, it may request the Company to do so subject to the Company's right to increase the Fee prior to acceptance of the Order as it may deem appropriate to reflect the enhanced risk.
8.4 The parties acknowledge that the limitations contained in this clause 8 are reasonable in light of all the circumstances. The Client agrees that it is in a better position to foresee and evaluate any potential loss it may suffer in connection with any Contract and that the Fee has been agreed on the basis of the limitations and exclusions in these Conditions. The Client will affect such of its own insurance as it considers appropriate having regard to its particular circumstances and these Conditions.
8.5 The Client shall indemnify and hold harmless, and shall keep indemnified and held harmless, the Company from and against all loss (including legal expenses), damage or liability (whether criminal or civil) suffered or incurred by the Company arising from any breach by the Client of these Conditions. This provision shall survive termination or expiry of the applicable Contract.
9. Force Majeure
9.1 the Company shall not have any liability under, or be deemed to be in breach of, any Contract as a result of any delay or failure to perform its obligations which result from circumstances beyond its reasonable control, which shall include without limitation failure of the Company's suppliers to supply any items ordered by the Company for the purpose of fulfilling any Contract. If such circumstances continue for a continuous period of more than 6 months, either party may terminate the applicable Contract immediately by written notice to the other.
10. Termination
10.1 Unless agreed otherwise, each Contract between the parties relating to the Services shall terminate at the end of the agreed period stated in the Contract. Save where any rights or obligations are stated to survive, the Company's obligations with respect to Screening Services shall conclude on their proper provision.
10.2 The Company may terminate any Contract or suspend the performance of any of its obligations if the Client does not pay the Fee as specified in the Contract within the agreed terms.
10.3 In addition to any other provisions allowing for termination of a Contract, either party may terminate any Contract between them immediately by written notice to the other in the event that any of the following occur:
a. The other party commits any irremediable breach of a Contract, or the other party commits any remediable breach of a Contract and fails to remedy such breach within 30 days of its receipt of a notice from the terminating party specifying the breach and requiring it to be remedied;
b. The other party ceases or threatens to cease to carry on its business;
c. A receiver is appointed over all or any part of the assets or undertaking of the other party or if circumstances arise which entitle a court of competent jurisdiction or a creditor to appoint a receiver or manager of the other party or if any other person takes possession of or sells the other party's assets;
d. The other party makes any arrangement for the benefit of its creditors;
e. An order is made for the winding up of the other party or circumstances arise which entitle a court of competent jurisdiction to make a winding up order in respect of the other party or the other party goes into liquidation save for the purposes of a genuine amalgamation or reconstruction; or
f. An order is made for the appointment of an administrator to manage any part of the affairs, business and/or property of the other party or documents are filed with a court of competent jurisdiction for the appointment of an administrator of the other party or notice of intention to appoint an administrator is given by the other party or its directors or by a qualifying floating charge holder (as defined in paragraph 13 of Schedule B1 to the Insolvency Act 1986).
10.4 Termination of any contract shall be without prejudice to any other rights or remedies of the terminating party or any accrued rights of either party.
10.5 Except as expressly provided or agreed with the Company at such time, the Client acknowledges and agrees that it has no right to cancel any contract after the Company has either (i) returned an Order Form signed by the Company to the Client, (ii) sent a confirmation of order to the Client (including by e-mail) or (iii) commenced performance of the contract.
11. Intellectual Property Rights
11.1 The Services, including, but not limited to, Screening, data appending, landline, mobile and fax connectivity checking ("Number Validation") and any other service provided through this or any other I Want That Ltd website are the proprietary, copyrighted works of I Want That Ltd and comprise: (i) works of original authorship, including compiled information relating to the dates that numbers first registered on the Telephone Preference Service (TPS) register, Corporate Telephone Preference Service (CTPS) register, Fax Preference Service (FPS) register and Mail Preference Service (MPS) register (including , arrangement and coordination and expression of such information or pre-existing material created, gathered or assembled, (ii) any information relating to the result of any number verification check including, but not limited to, the result or network; and (iii) trade secret and other confidential information.
11.2 You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate the information received through the Services to anyone without the express prior written consent of I Want That Ltd. Copying and distributing the Services to third parties is forbidden. You may not: (a) use or permit the use of the Services to prepare an original database or a comparison to other databases that are sold, rented, published, or furnished in any manner to a third party; (b) use or permit the use of the Services for the purpose of compiling, enhancing, verifying, supplementing, adding to, or deleting from any screening services, comparison or cross matching services, database, mailing list, business directory, or other compilation of information that is sold, rented, published, or furnished in any manner to a third party or (c) use or permit the use of the information in connection with any service or application offering number validation or screening services without placing a valid and associated order for the same with I Want That Ltd.
12. General
12.1 These Conditions, together with the Order Form and any special terms set out on the same, and the Guidelines (where applicable) constitute the entire agreement between the parties relating to the Services ordered and supersede any prior discussions, negotiations or agreements whether written or oral in respect of the same. The Client acknowledges that, subject to clause 8.1 in respect of fraudulent misrepresentation, it has not relied on any representation by the Company that is not expressly included in these Conditions or on the Order Form.
12.2 If any provision of these Conditions or any part of the same shall be or become void or unenforceable for whatever reason, it shall be deemed deleted and the remaining provisions shall remain in full force and effect. Any clause deemed void or unenforceable, shall be replaced with clause that is enforceable of equivalent meaning representing the intention of the voided or unenforceable clause.
12.3 The Client may not assign its rights or delegate its duties without the prior written consent of the Company.
12.4 The Client agrees that during the subsistence of any Contract and for an additional period of 6 months after its termination, the Client shall not directly or indirectly canvas with a view to offering or providing employment to (whether itself or in any subsidiary or affiliated company), offer to contract with or entice to leave the Company, any employee of or contractor to the Company engaged in the supply of the Services without the prior written consent of the Company. If the Client breaches this provision it shall pay to the Company by way of liquidated damages on the first day of such person's employment or engagement in whatever capacity with the Client (or any subsidiary or affiliated company) a sum equivalent to 25% plus VAT of the employee's estimated total annual salary (including anticipated bonuses, commissions and benefits) or (where such person is engaged otherwise than as an employee) a sum equivalent to 25% plus VAT of the value of the relevant engagement.
12.5 The Company reserves the right to sub-contract any of the work required to fulfil the Client's order.
12.6 Unless specifically stated otherwise, any notice to be given under these Conditions shall be served by hand or sent by pre-paid registered letter or recorded delivery or by fax to the other party's address (or fax number) stated on the Order Form (in the case of a notice to the Client) or on these Conditions (in the case of a notice to the Company). Faxes sent to the Company shall be sent to fax number 0344 774 8411 and marked for the attention of the Finance Department. Notice served by hand during normal business hours shall be deemed served on delivery, or if outside normal business hours, on the commencement of the next working day. Notice sent by pre-paid registered letter or recorded delivery shall be deemed served 2 working days after posting. Notices sent by fax (together with evidence of successful transmission) shall be deemed served on delivery, or if outside normal business hours, on the commencement of the next working day. For these purposes, normal business hours mean 0900-1700 and working days mean Mondays to Fridays (inclusive), excluding public holidays, in each case in the United Kingdom.
12.7 Any delay or forbearance by the Company in enforcing any provisions of these Conditions shall not be construed as a waiver of such provision or the Company's right thereafter to enforce the same.
12.8 Nothing in these Conditions shall create, or be deemed to create, a joint venture or partnership or the relationship of employer and employee between the parties and unless expressly provided neither party shall be entitled to act as, or represent that it is, the agent of the other party for any purpose.
12.9 English law shall govern any contract between the parties and the parties submit to the exclusive jurisdiction of the English Courts.
12.10 Except as expressly stated in the Contract, the Contract is purely for the benefit of the parties to it and no third party shall have the right to enforce any of its terms. The consent of any third party shall not be required to amend, rescind or vary in any way the terms of the Contract.
13. Support and Contact
We offer telephone, email and online based support and query-resolution tools. You may access support resources or contact our support by calling 0343 005 9576 or emailing us at [email protected]. We shall use commercially reasonable best efforts to respond to your request for support or to fix any problems you may be having, as is applicable.